Full course description
Location Live Online
Schedule Monday on 3/8/21 from (12:00 PM - 1:00 PM) EST
Ian Briggs, PhD
(Click for Biography)
It is important to understand Continuous Improvement, because it’s based on reality, not some fiction that we create for ourselves (commonly called guesswork). Every system created by people is fallible. Every solution that we create is based on incomplete information. New information is created every single time we follow a process or procedure that’s been established. Ignoring this information results in time, money, and effort lost to waste based on ignorance and ego.
Continuous improvement avoids the practice of being reactive to issues, and instead asks us to be proactive to prevent these issues from occurring. Every single run through a process is an opportunity to learn, to assess, and to improve. Every single run through a process tests the hypothesis that you’ve established as the “rules” for that process. And every single run through that process provides you with data about the process itself, as well as the end result of that process. Too many people simply toss that data aside, because the result is “good enough” and because nothing actually “broke down” getting from point A to point B. But in today’s dynamic and competitive work environment that’s simply not good enough.
Simply put, continuous improvement is important because it’s the best method to ensure that we’re doing things the most efficient, effective, and productive way, every single day of the week.