Operational Excellence Certification

Location Live Online, Instructor Led

Full Schedule Weekly sessions are scheduled for the following Tuesdays and Thursdays, from (6:00 PM - 8:00 PM) EST

Instructor Ian Briggs, PhD
(Click for Biography)

     Dr. Ian Briggs is an entrepreneurial business leader and highly competent educator with over 20 years of successful teaching and management experience with an emphasis on leadership, operations, program and project management, sales and marketing, customer service and delivery, human resources, and employee learning and development. He has extensive global expertise in managing cross-functional teams across a broad range of industries including electronic manufacturing, pharmaceuticals, information technology, sports, non-profit, and healthcare. He has worked as a Regional Business Director (Southeast Asia) for Merck, and as a Business Manager for Microsoft with cross-cultural responsibility, directing highly successful global projects within these same organizations. As part of a protean career, for 10 years Dr. Briggs developed and managed his own business training and coaching world-class athletes for competition. More recently he has taken to educating companies and their employees with regard to leadership, effective people management, and improving organizational productivity and profitability through the efficient and sustainable use of human resources. This concept lends itself to the learning and use of Human Resource Management as a successful business methodology.

     Dr. Briggs's educational background includes an undergraduate degree in business, an MBA with a focus on international business and human resource management, and a PhD in Management with an emphasis on leadership and organizational change. With this very diverse background, he is very keen to share a unique combination of academic and practical experience to prepare adult learners for their future success.

Unlock your potential and propel your career with the Operational Excellence Certification at the University of South Florida! This comprehensive program is designed to equip you with the skills and knowledge needed to excel in process improvement and operational efficiency.

Key Takeaways:

• Master Lean Six Sigma Techniques: Gain proficiency in Yellow Belt and Green Belt methodologies, enabling you to streamline processes and enhance productivity.
• Earn Three Certifications: Upon successful completion, you'll receive Yellow Belt Certification, Green Belt Certification, and the prestigious Operational Excellence Certification, showcasing your expertise and commitment to excellence.
• Hands-On Experience: Engage in practical exercises and real-world projects that will prepare you to tackle operational challenges head-on.
• Career Advancement: Stand out in the job market with recognized certifications that demonstrate your ability to drive efficiency and improve organizational performance.

Policies & Procedures

Course Fees

Course fees must be paid before beginning a class. Fees are posted for each course. Some programs have special registration procedures and requirements. These are posted on the program/course web page.

We accept Visa, MasterCard, Discover Card, American Express, and company-approved purchase orders payable to USF Corporate Training and Professional Education. Personal checks, money orders, and cash are not accepted per university policy.

Attendance

To complete our open enrollment noncredit courses satisfactorily, you must attend 75 percent of multiple class meetings. One-day classes require full-day attendance. Some courses/programs may have additional completion requirements. Check the program description for details and/or check with your instructor. No course re-sits are allowed (participants that have not met the attendance requirement and are seeking a letter of completion for a course may re-register at full cost of attendance for a future offering).

Course Withdrawals / Refunds

USF reserves the right to cancel any noncredit course, in which case registration fees are fully refunded. If it becomes necessary for USF to cancel, postpone or combine courses, or change a course location, you will be notified by email or phone. It is important that we have your current contact information. If a course is cancelled, you will receive a full refund. If a registration is received after the enrollment limit has been reached, a full refund will be issued.

Withdrawals/Refunds from Corporate Training and Professional Education courses must be in writing, prior to the course start time.  Fees are associated with withdrawals/refunds.

Submit requests via email to barnesk@usf.edu. No Withdrawals or Refunds will be issued after course start date.  

Allow 5-7 working days for credit card refunds and 6-8 weeks for check refunds.

For USF policies: click here

Contact Kathy Barnes for more information at barnesk@usf.edu